Pine Meadows Post Acute Reviews

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Get some of your questions answered as you read reviews about Pine Meadows Post Acute. Our residents and their loved ones have impactful testimonials and insights about their experiences at Pine Meadows. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!

All Reviews

3.5

31 reviews

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Profile photo of Christian Ball
Christian Ball on Google
3 days ago

Top notch staff and facility

Business response 2 days ago

Your positive experience at Pine Meadows Post Acute is greatly appreciated. Thank you for sharing your feedback!
Profile photo of S K
6 days ago

After researching and visiting many of the nursing homes in town, we felt lucky to get my Dad into the bright space of Pine Meadows. While being away from home was difficult for him, my Mom was able to visit every day to enjoy the social activities Paulette put together, and he made some wonderful friends. His first day coming to the center, Jaime came to ask his favorite foods so the dining team could keep him happy and help him gain back lost weight. He worked very hard with Michelle, Chris, Mindy, Christy and everyone in the rehab team, making great strides under their care, and he often said how proud he felt after walking or doing his workout on the bike. To Dad’s nurses Lloy, Ashley, and many others… thank you for being caring, watchful, skilled, and staying positive. My Dad needed that so much, and we feel so lucky he had you!! To Kait, Paige, Julie and everyone in the office who made a very difficult & stressful time so much easier and brighter for me, my Mom & sister while managing the seemingly endless bureaucracy of dad’s illness, you are Rockstars and we are deeply grateful for your dedication and support. My family wants to send a big thank you to the whole team there. Truly, everyone that we worked with at Pine Meadows are so wonderful as people and professionals – I would recommend Pine Meadows without hesitation and can only hope that should my Mom ever need care, we can get her in here.

Business response 6 days ago

Thank you for your review. We are grateful for your kind words and are thrilled to hear about your positive experience at Pine Meadows Post Acute.
Profile photo of Mike Price
Mike Price on Google
7 days ago

Great place very clean friendly staff. Good food great therapy department. My Father in law Mr. King stayed with them a few months

Business response 7 days ago

We greatly appreciate your positive feedback on Pine Meadows Post Acute. Thank you for sharing your experience with us.
Profile photo of Clementine Robinson
Clementine Robinson on Google
39 days ago

Business response 7 days ago

Your positive experience at Pine Meadows Post Acute means a lot to us. Thank you for sharing your feedback, Clementine.
Profile photo of Sonja Harding
Sonja Harding on Google
56 days ago

Terrible place. Don’t send your loved ones to this place.

Profile photo of Randy Johnson
Randy Johnson on Google
3 months ago

Everyone has been good to me especially Paige and Kate but they need to get better food for us these ladies have bent over backwards to help me with all my needs Tina Jenni Michelle Julia Joyce Karina Mr Tanner Josie I want to thank them all Micheal also

Profile photo of Carey Yockey
Carey Yockey on Google
3 months ago

The place is good but kait and paige make it so much better. They both go above and beyond to help with any and all challenges ive had here. Christy and the therapy group are great too. They all make me feel like best friends. Especially kait and paige.

Profile photo of Billy McNeese
Billy McNeese on Google
3 months ago

Great place, nice people, happy to live here!

Profile photo of Lena Billings
Lena Billings on Google
6 months ago

They are all so very helpful and very awesome

Profile photo of Walter Diegmueller
Walter Diegmueller on Google
6 months ago

Theirs and nurses i wouldn’t wish this place on my worst enemies. The only positive uld be theropy and their staff. You can hit call lightand it coulð be up to an hour before you got

Profile photo of Zachary Sinclair
Zachary Sinclair on Google
7 months ago

Place smells bad of pee The nurses will leave someone covered in pee for hours The hallways are strong enough to make you gag If you need help hit your button an hour before you know you need help or itll never come Nurses are incredibly rude at times They ignore call lights one hallway had 4 lights on for over 30 minutes with no nurses or aids If aids are busy nurses wont help other then Stephanie. They are rude and nasty if you are able to talk and are responsive Food is miserable and they water down your drinks to make them last longer. They dont give showers other then wiping you down with disposable wash cloths Hair washing isn’t a thing make sure to bring dry shampoo They do have a barber with the newest hair styles from the 1950s Therapy is incredible they are very attentive. Occupational, speech and physical therapy are the best we’ve seen from several rehab centers over the years. They are the only reason to stay here. One of the nurses was helping my mom then she hurt my mom and my mom asked her to do it a different way then the nurse said “I just cant do this” and stormed out They left her on the bed pan for 30 minutes which can develop bed sores I sat with her for over an hour today waiting on her nurse to help her get in bed and on the bed pan apparently her nurse went on her lunch break after saying ” ill be right in” pressed button around 1:05 pm she just came in at 2:14 She got in here on august 12th and she just got her first bath today on August 29th Shes been on the 6 o’clock wake up for therapy and they havent been doing it because they forget or “forgot to put her on the morning list” She asked to talk to a manager and when she did she explained everything the manager said she was gonna talk to the staff about it. Now the nurses are treating her harshly and ignoring her more. Nurse came in here after pushing button and she sighed and she was wearing ear buds and talking on the phone the whole time her name was LaKeena this was on Friday aug 29th at night time I urge you please do not let your loved ones come live or stay in this place Good aids ( Rainy, Alyssa, Summer, Alona) (stephanie is best nurse there) They never taught her how to pivot or get in a car Once it was time to leave they never tried showing her how to do stuff she will need to do at home Dryer put burn holes in clothes and bed sheets Several things disappeared from her room over her stay. I got her a nice lotion it got taken, 3 pairs of glasses disappeared, a bra, and 2 pairs of pj’s. After insurance stopped paying they told her it would be $450 a day.

Profile photo of Tera Watts
Tera Watts on Google
1 year ago

Mom had a great short term rehab stay at Pine Meadows. Therapy gave it their all to make sure she was ready to go to her new assisted living apartment. Everyone was so kind. Her private room made it more appealing to give rehab a go to get her strength back after a hospital stay. Thanks Pine Meadows!!!

Profile photo of Alec Caldwell
Alec Caldwell on Google
1 year ago

I can’t sing enough accolades for what everyone at Pine Meadows Post Acute rehab has done for me with their utmost care and compassion at every single turn. I am recovering from my right hip replacement surgery, of which in itself,is a monumental task, faster than I could ever expect. This team of professionals are without a doubt, worth the Nobel Peace Prize. I have never encountered a more cohesive and familial team of people who go way beyond just simply owning the problems associated with my rehab and honest to goodness love. I am forever in their debt of gratitude and so very fortunate that I selected them after my difficult surgery and unnecessarily unfortunate experience at the hospital, which I need not mention their name. Again, God Bless everyone there doing what they do best..100% tender loving care. Most Sincerely, Hamlin A Caldwell ,III of Lexington, Kentucky.

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ally ruck on Google
2 years ago

If I could give negative stars I would!!!! The absolute nastiest and most unprofessional place I have ever walked in to. An elderly resident had bruises and pressure sores ALL OVER HIS BODY. Not to mention when I walked in he was NAKED and hadn’t been changed in what looked like days. They treat people like animals. PLEASE do not ever waste your money and time on this place. THEY DO NOT CARE ABOUT YOU.

Business response 2 years ago

Thank you for your review. We regret to hear that you had a negative experience with us and have alerted our management team about your experience. Should you wish to discuss this further, I encourage you to reach out to our administrator at (859) 254-2402. Please give me a call to discuss your experience. Tammy Washington Marketing Director 859.619.0032
Profile photo of Thomas Cook
Thomas Cook on Google
2 years ago

Under staffed, the place looks old and dingy, seems maintenance cares more about working on there jeep than the facility, rotten trees in back, the whole place looks like something from 60s

Business response 2 years ago

We appreciate your honest feedback, as we are always looking for ways to improve. Thanks for bringing this matter to our attention, I have shared this with our management team. We would like to get more details about this; please reach out to our administrator at your earliest convenience at (859) 254-2402. Please reach out to me directly. Tammy Washington Marketing Director 859.619.0032
Profile photo of K B
2 years ago

After moving here a year ago my dad has been in and out the hospital and then sent to rehab a few times but after his last stay where he was in pine meadows I finally saw improvement IN EVERYTHING. His quality of life his mental state and his physical abilities its just blown me away how much he has improved. I can’t say enough about the entire staff especially the nurses for taking my concerns and fears into consideration when creating a realistic care plan and understanding our situation. I hope he never has to go to rehab again but if he does I pray it will be at Pine Meadows.

Business response 2 years ago

Thank you so much for your review, we are throughly delighted with the positive experience you and your family experienced at Pine Meadows! Thank You, Tammy Washington Marketing Director
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Stanley Durbin on Google
2 years ago

Our mother was moved to Pine Meadows on November 30,2023 and died on February 18, 2024. During her stay at Pine Meadows the entire staff from receptionist, finance, nutrition, laundry, house keeping, nursing staff doctors and hospice gave our mother the best of care. The entire staff treated our mother with respect and went above and beyond what we expected. I am so thankful for Pine Meadows and that our mother was given the best of care up until she died. Mother is resting now in Heaven and is healthy and at Home for eternity. Thank you Pine Meadows

Business response 2 years ago

We are so sorry for your loss, thank you so much for entrusting your mothers care with us. Please let us know if there is anything else we can do to support your family. Prayers for comfort to you and your family. Thank you, Tammy Washington 859.619.0032
Profile photo of Nikki Banks
Nikki Banks on Google
2 years ago

PATIENT WAS BEING IGNORED FOR A WHOLE 15-20 MINUTES!!! I STAYED ON THE PHONE WITH HIM, WHILE HE YELLED CONTINUOUSLY FOR HELP!!! THE STAFF SIMPLY IGNORED HIM!!!! THAT IS NOT ACCEPTABLE 😡 Then when the nurse decided to come check on the patient she was rude and said the patient was lying about not being able to reach his nurse call button!!! NOT ACCEPTABLE!!!

Profile photo of Annette Juetten
Annette Juetten on Google
2 years ago

Not impressed with this facility. Nats(a lot) flying around. Smells of urine. People needing things and they have to call outside to people to call back to help them.

Profile photo of Margaret Bradley
Margaret Bradley on Google
3 years ago

I loved all of the therapy people and the nurse aids.

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